The Organization & Strategy division supports the entire organization by developing and implementing communication, organizational, and human resources strategies and policies, and ensures exceptional facility management.

The Organization & Strategy division consists of the following departments.

Strategy & Projects

The Strategy & Projects department supports the development of CBA’s strategic plan, executes the annual planning cycle (including the strategy process), and advises the organization on strategic and organizational matters. 

Facility Management

The Facility Management department takes care of the overall repair & maintenance (R&M) of the CBA buildings, premises, and other assets such as vehicles and office equipment, and management of office supplies, with the aim of providing a clean, healthy, and safe workplace for our staff and guests. In addition, it manages the building automation systems and equipment for facilities management, as well as relevant service contracts and procurement processes.

Human Resources

The Human Resources department (HR) executes HR strategy and policies, advises on HR-related matters, stimulates employee wellbeing, and handles the personnel and salary administration. 

Communications

The Communications department designs and delivers relevant and impactful communication by assuring a strong and trustworthy ‘CBA brand’ and by strengthening the connection amongst employees and external stakeholders.   

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