We are looking for an IT Support Assistant

Join our Information Technology team and contribute to modernizing the IT landscape

Responsibilities

• Solve support tickets independently or, if necessary, coordinate with colleagues in the IT team;
• Create, categorize, and prioritize IT support tickets;
• Provide information to colleagues about status of support tickets and IT solutions;
• Accept and qualify IT support requests relating to software applications;
• Expand and maintain our knowledge base as well as create and maintain documentations.

Requirements

• MBO-diploma;
• Relevant work experience with customer relations within an IT environment;
• Willingness to learn and develop further. This includes obtaining relevant certification(s);
• Passion for IT and technology.

Competencies

• Analytical and problem-solving skills;
• Strong communication skills and service-oriented;
• Able to work under pressure and meet deadlines;
• Easily stay on top of technological developments and able to advice hereof in the workplace;
• An independent, structured way of working and enjoy working in a team.

Interested and need additional information? Please contact Mr. Darrel K. Farro, Manager Information Technology via tel. +297 525-2205 or email dk.farro@cbaruba.org

Interviews, assessment, and a pre-employment screening form part of the hiring process.